Shane is very knowledgeable and has been very responsive to our needs, available at all hours – if we had not been able to communicate with him early on the day our house was listed and if he had not worked with another agent to get us a showing two days early, we would not be in this house. When problems arose over concerns with an appraiser’s evaluation, he went over-and-above to rectify the situation. When third party issues arose around closing, he again, went over-and-above to communicate with us and with the selling agent to manage the situation. We are very grateful and appreciative for all he has done. Thank you, Shane! Collins
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